Your customers stay yours
ComplyFlo does not use Customer Data, including customer lists or contact records, for its own marketing, sales prospecting, or solicitation. Your records are not a lead list for us.
For every ComplyFlo customer
Privacy Shield
Your customer relationships stay yours.
Your customer lists belong to your business — not to ComplyFlo. We don't use them to market, prospect, or solicit your customers. And protecting those relationships never means withholding the complete records a disposal site needs for TCEQ audits.
Our commitment
Privacy without compromising compliance.
For wastewater plants, haulers, disposal sites, and compost facilities: Privacy Shield protects your customer relationships from misuse by ComplyFlo, not from the people who legitimately need records to operate and comply.
Customer permission comes first
For support, troubleshooting, onboarding, or other assistance, ComplyFlo personnel may view your records only when an authorized customer representative invites them or expressly grants permission.
Required records stay complete
Disposal sites must keep full manifests and customer/generator lists for TCEQ recordkeeping and audits. Privacy Shield does not mask generator details or withhold those required records from authorized disposal-site users.
TCEQ recordkeeping & audits
Full manifests. Full generator records.
TCEQ rules require disposal sites to retain the full manifest and customer/generator lists for audits. Those records include the generator information needed to document the waste received and its source.
Privacy Shield is not a redacted-manifest feature. Authorized disposal-site users keep access to their complete required records. ComplyFlo's commitment is that we won't use those records to take your customers.
- Full, unredacted manifests for required recordkeeping
- Customer/generator lists retained for audits
- Required records available to authorized site users
- Privacy protection does not replace compliance obligations
Software processing isn't permission to browse.
ComplyFlo stores and automatically processes Customer Data to provide the features you request. That processing does not, by itself, authorize our personnel to view your account, customer lists, or underlying records.
Customer assistance requires your invitation or express permission. Access or disclosure strictly necessary to comply with applicable law or legally binding process is handled under our Privacy Policy; it is not permission to use your lists for sales.
- 1
You authorize the assistance
An authorized customer representative invites ComplyFlo into the account or expressly grants permission for a specific request.
- 2
Access stays within your permission
Personnel access is limited to the information and activities needed for that purpose, within the scope and duration you authorize.
- 3
Your data stays out of our sales pipeline
Permission to help with a record is not permission to use your customers' information for ComplyFlo marketing, sales prospecting, or solicitation.
A commitment to every customer's business.
Whether you operate a plant, haul waste, or receive it at a disposal or compost facility, your customer relationships are yours. Privacy Shield brings that promise together with the customer-data access and use commitments in our published policies.
Protect your relationships. Keep your records complete.
Talk with our team about Privacy Shield and how ComplyFlo supports your operation's recordkeeping, reporting, and billing.
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